Certificate
III in Telephone Counselling CHC309028
This qualification provides the skills and knowledge
for an individual to be competent in skilled operations
with the need to apply discretion and judgement. Work
would be undertaken in various settings, such as Telephone
counselling and support services.
Study
at Home
Study
on Campus
Duration:
12 weeks or One (1) semester full-time or equivalent
part time.
Subjects
[Telephone
Counselling]
Counselling
Psychology
Communication
Telephone
Counselling Skills
Support
Skills
This
course requires the completion of all subjects listed
above.
This qualification provides the skills and knowledge
